Welcome to the July issue.

In this Issue

	No Ordinary Business
	Sales on Target? Focus on Return Customers.
	Our Callers are Professionals

Newsletter by:

No Ordinary Business

 "Agent 99: Sometimes I wish you were just an ordinary businessman
  
Maxwell Smart: Well, 99, we are what we are. I'm a secret agent, trained to be cold, vicious, and savage. Not enough to be a businessman."            Get Smart, 1965

Luckily we've all come a long way since Get Smart was written! At 99 we do our best for our clients, regardless of what sphere of operation you specialise in. Did you get to the Field Days this year? 99's Sophie was one of 117,000 attendees, and saw a wealth of innovative new products and services, plus the traditional supporters of all things agricultural there. It was an interesting time to catch up with clients. Potentially an information overload, but taking a leaf out of our own book Sophie planned and targeted her day, and got some great contacts out of the visit. After all, that's what we do!

Sales on Target? Focus on Return Customers.

Half way through the year now,  July is the perfect time to look at how your sales are tracking? As belts tighten all round, are you on target in these challenging times?

Talking about smart affordable ideas to develop good business growth - lets focus on return business. Making the most of your hard earned clientele - so that its your business that springs to mind, not your competitors. Using your client database is the perfect tool for keeping in touch with clients. There are so many possibilities once you build a database. Your intial investment pays off the more you use it, and provides a very economical and versatile launchpad to do so much.

So whether you want to talk to your clients about offers for return custom, acknowledge loyalty, or just keep a record of the date of your last contact - its all there at a glance. Or you may prefer a gentle touch - say survey your clients to update their latest requirements or get feedback on your products or services.  The ways of using your database are endless. (And who wouldn't want to scoop up any sales falling out of this type of exercise).

Our Callers are Professionals

At 99 we are fortunate to have staff from a highly qualified workforce at our fingertips. Being a flexible employer, many of our calling staff are working parents or people with other interests wanting a work-life balance. Because we can offer flexible employment options, we tap into the wealth of trained professionals who are happy to work part-time. So your caller is likely to have been a highly qualified sales professional in another life. 99's callers provide a flexible high quality calling service for our clients, so we are all happy!

Thats it from us for now. Sophie Susie and the team at 99.